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The Value of Being a Star Leader at Work
in Times of Uncertainty
Summary:
This article examines how to calculate ROI on peak performance leadership
development and coaching. The business climate has become
especially turbulent in this emerging period of uncertainty -- stemming from
never-seen-before challenges to our way of life and our way of doing business.
Increasingly executives are required to consider economic value-added (EVA), and
return on investment (ROI), analyses in choosing development and executive
coaching options. What is the value of being a peak performer? In the most complex jobs, a top performer is 127 percent more productive than an average performer (Hunter, Schmidt, & Judiesch, 1990). for the Peak Performance Leadership Workshop with Optional Coaching. Peak-Performers Generate 123% More RevenueAn
analysis of forty-four fortune 500 firms’ sales professionals found that
average emotional intelligence level sales professionals, earning moderate
salaries, sold an average of $3 million in goods or services.
However, high emotional intelligence representatives sell 123 percent
more – for a total of $6.7 million in goods or services. (Sloan and Spencer,
1991). In
another example, twenty-eight Incon branch managers had a ROI of 613 percent
based on increased revenue after attending a two-day peak performance emotional
intelligence training program. Moreover,
experienced partners in a multinational consulting firm who developed their key
emotional intelligence competencies to above average delivered $1.2 million more
profit from their accounts than did other partners – a 139 percent incremental
gain (Boyatzis, 1999). In
a national insurance company, representatives who were high in emotional
competencies such as self-confidence, initiative, and empathy were 105% more
productive, in terms of revenue generated, than representatives low in those
same competencies (Hay/McBer Research and Innovation Group, 1997). The Cost of Not Developing Emotional Intelligence-Based Peak Performing Leadership Research
by the Center for Creative Leadership has found that the primary causes of
derailment in executives involve deficits in emotional competence. The most
common causes of derailment are difficulty handling change, low ability to work
well in a team, and poor interpersonal relations. When you consider that the cost of replacing a derailed executive is over $500,000 – the financial impact of not developing emotional intelligence-based peak performance is high indeed. Receive our Free Executive Summary: "Emotional Intelligence Enhances Revenue: Four Case Examples" and our "Peak Performance Leadership E-Newsletter". The Newsletter includes practical tips to help you have a more successful and satisfying career.
(Privacy Policy: The College of Executive Coaching does not release or sell client information.) Peak Performance Leadership Workshop Brochure for the Peak Performance Leadership Workshop with Optional Coaching. College of Executive Coaching The Leader in Emotional Intelligence-Based, Peak Performance Leadership Training and Coaching
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